Welcome to BEST's Blog
Ideas, insights and inspiration for innovative employers and patient experience professionals.
Managing remotely comes with many advantages, but there are also a few challenges to overcome.
Read More
BEST’s CEO, Tillie Hidalgo Lima, reflects on the past year and hints at what is in store for 2022.
Read More
Is your organization ready for the post-pandemic paradigm shift that is shaping 2022’s workforce trends?
Read More
To survive in a competitive industry healthcare organizations must adapt to new patient behavior.
Read More
Determining what the term “concierge” means in today’s consumer-centric healthcare market can get confusing.
Read More
Hospitals need a cost-effective patient satisfaction solution.
Read More