Skip to content

Welcome to BEST's Blog

Ideas, insights and inspiration for innovative employers and patient experience professionals.

Faith, Freedom, Courage and a New Year

December 16, 2021

BEST’s CEO, Tillie Hidalgo Lima, reflects on the past year and hints at what is in store for 2022.

Read More

Five Workforce Trends Poised to Dominate 2022

November 10, 2021

Is your organization ready for the post-pandemic paradigm shift that is shaping 2022’s workforce trends?

Read More

Four Ways COVID Has Changed Healthcare Consumerism

October 6, 2021

To survive in a competitive industry healthcare organizations must adapt to new patient behavior.

Read More

A Quick Guide to Healthcare Concierge Services

September 14, 2021

Determining what the term “concierge” means in today’s consumer-centric healthcare market can get confusing.

Read More

What are the Benefits of Patient Concierge Services?

September 9, 2021

Hospitals need a cost-effective patient satisfaction solution.

Read More
Arrow hitting a target

Six Productivity Hacks Straight From the C-Suite

August 6, 2021

How do top executives manage their time effectively while overseeing hundreds of locations and thousands of employees?

Read More