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Welcome to BEST's Blog

Ideas, insights and inspiration for innovative employers and patient experience professionals.

Image of a registered nurse at a hospital wearing a surgical mask.

How Hospitals Are Getting Creative To Attract & Retain Nurses

March 16, 2022

Higher pay isn’t quelling nurse turnover, and it’s not enticing new talent; here’s how smart healthcare systems are handling it.

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man wearing white coat w/St. Elizabeth Hospital logo

Oncologist Taps Wellness Benefit to Prevent Burnout

March 15, 2022

Dr. Doug Flora, a successful oncologist, husband and father, describes his life as “professionally successful, but time-bankrupt.”

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Should You Try TikTok’s Time Blocking Trend?

March 9, 2022

Millions have found success with time blocking, but is it the right time management technique for you?

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Illustration of a large magnet pulling in employees. Conveys idea that stay interviews can improve employee retention and recruiting.

Stay Interviews: The Next Big Trend of The Great Resignation

February 17, 2022

Find out how organizations are using stay interviews to turn the tide on turnover.

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Time Management Isn’t About Working More

February 8, 2022

Do you approach your calendar like it’s a game of Tetris? If so, you may be missing the point of time management.

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In the Hospital Woman Gives Newborn Baby to a Mother to Hold, Supportive Father Lovingly Hugging Baby and Wife. Happy Family in the Modern Delivery Ward.

Hospital’s Maternity Unit Concierge Service Helps Moms During COVID-19

January 20, 2022

How one hospital is improving the labor and delivery experience during COVID-19.

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