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Concierge Blog

Welcome to the BEST Blog. Your source for unrivaled concierge industry insights. We’ve taken 29 years of experience in transforming company cultures and brought it to one spot. From recruiting and retention strategies to employee engagement and workplace wellness; we’re here to advance your human capital strategies!

What is a Maternity Concierge?

There is a lot of misunderstanding in the marketplace about what kind of support working mothers need. Most maternity benefits revolve around two factors: the…


What Is a Patient Concierge?

  A patient concierge is one of the most effective resources for hospitals to increase patient, family and guest satisfaction. As healthcare premiums and deductibles…


What We’ve Learned In 2019

Leadership expert and New York Times best-selling author, Simon Sinek, said, “Customers will never love a company until the employees love it first.” Best Upon…