Concierge Blog
Welcome to the BEST Blog. Your source for unrivaled concierge industry insights. We’ve taken 29 years of experience in transforming company cultures and brought it to one spot. From recruiting and retention strategies to employee engagement and workplace wellness; we’re here to advance your human capital strategies!
Concierge Christmas Miracle for Busy Executive & Military Wife
December 4, 2019The hustle and bustle of the holiday season can turn even the jolliest elf into a grinch. Holiday stress is a real problem; according to…
READ MORE
Adulting Benefits: The Hot Trend Targeting Employee Burnout
October 14, 2019Should organizations help their employees with adulting? One day Michael overheard human resources discussing the idea of adulting benefits to reduce employee burnout, and…
READ MORE
The ROI of Addressing Physician Burnout
September 19, 2019Physician burnout is a public health crisis, with 51 percent of providers reporting symptoms, according to research. While healthcare systems recognize the strong link between…
READ MORE
Physician Burnout is NOT a Problem
September 5, 2019It’s a dilemma. A problem has a solution. Dilemmas don’t. Dilemmas can only be managed because dilemmas are issues that won’t go away. Over 50…
READ MORE
BEST is Great Place to Work Certified
August 4, 2019We share a common goal with Great Place to Work: build a better world by helping organizations become “great places to work.” Getting Great Place…
READ MORE
The Key Ingredient for Customer Service Success in Healthcare
July 10, 2019“What makes your patient concierge program different from other customer service solutions?” It’s a question we get a lot and rightfully so. After all, we…
READ MORE
The Three Biggest Benefits of a Maternity Concierge Program
June 19, 2019Organizations perform better when working mothers are supported. Women comprise almost 50 percent of the U.S. labor force and a third have children under the…
READ MORE