Concierge Blog
Welcome to the BEST Blog. Your source for unrivaled concierge industry insights. We’ve taken 29 years of experience in transforming company cultures and brought it to one spot. From recruiting and retention strategies to employee engagement and workplace wellness; we’re here to advance your human capital strategies!
Adulting Benefits: The Hot Trend Targeting Employee Burnout
October 14, 2019Should organizations help their employees with adulting? One day Michael overheard human resources discussing the idea of adulting benefits to reduce employee burnout, and couldn’t…
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The ROI of Addressing Physician Burnout
September 19, 2019Physician burnout is a public health crisis, with 51 percent of providers reporting symptoms, according to research. While healthcare systems recognize the strong link between…
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Physician Burnout is NOT a Problem
September 5, 2019It’s a dilemma. A problem has a solution. Dilemmas don’t. Dilemmas can only be managed because dilemmas are issues that won’t go away. Over 50…
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BEST is Great Place to Work Certified
August 4, 2019We share a common goal with Great Place to Work: build a better world by helping organizations become “great places to work.” Getting Great Place…
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The Key Ingredient for Customer Service Success in Healthcare
July 10, 2019“What makes your patient concierge program different from other customer service solutions?” It’s a question we get a lot and rightfully so. After all, we…
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The Three Biggest Benefits of a Maternity Concierge Program
June 19, 2019Organizations perform better when working mothers are supported. Women comprise almost 50 percent of the U.S. labor force and a third have children under the…
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Boardrooms and Breastfeeding: Why Do We Make It So Hard For Women to Nurse?
May 8, 2019Lauren didn’t know how she was going to feed her four-month-old, Charlye. As a working mother, that is actively nursing, she was worried about maintaining…
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