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The BEST Concierge Blog

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Welcome to the BEST Blog. Your source for unrivaled concierge industry insights.

We’ve taken 30 years of experience in transforming company cultures and brought it to one spot.

Read client and customer success stories, learn more about effective human capital strategies, and glean insights on improving the patient experience.

3 Cost-Effective Ways To Increase Hospital Patient Satisfaction

February 22, 2021

Increasing hospital patient satisfaction doesn’t have to be complicated, costly or time consuming.

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Why Helping Your Employees at Home is a Real Boss Move

January 19, 2021
illustration busy woman holding a baby

It’s time to start getting involved in your employees’ personal lives.

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4 Employee Benefit Trends to Watch in 2021

December 11, 2020
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2021’s employee benefit trends reveal a radically shifting landscape.

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Top 5 Ways Holiday Shopping is Different This Year & How Your Concierge Can Help

November 11, 2020
Christmas shopping will look different this year.

COVID-19 is shaking up shopping this holiday season. We have the top five changes you should know about.

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This Is the Help Working Parents Really Need From Employers

October 31, 2020
Working Parents

Parents are burned out and time bankrupt. How employers respond could make or break their companies’ post-COVID success.

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The Two Most Expensive Consequences of Physician Burnout

September 29, 2020
Physician Burnout is Costly

Physician burnout impacts 83% of hospitals and costs the U.S. healthcare industry between $2.6 and $6.3 billion each year. What should your system spend on…

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The Most Powerful Way to Attract and Retain Female Talent

August 31, 2020
illustration women running for goal

Can the right benefit choices solve the problem that’s driving women out of your workplace?

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How to Give Employees With Rigid Schedules the Flexibility They Crave

July 30, 2020
Workplace flexibility for manufacturing employees

Remote work is the flexibility benefit everyone wants, but what about employers that can’t offer it?

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What Are the Benefits of an Employee Concierge?

June 20, 2020
people standing around reception desk in an office

We know what you’re thinking: A concierge is a luxury for people that stay at five-star hotels and dine at Michelin-starred restaurants.

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What is a Maternity Concierge?

May 21, 2020

There is a lot of misunderstanding in the marketplace about what kind of support working mothers need. Most maternity benefits revolve around two factors: the…

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