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Commercial Building Concierge Program

Comprehensive Support for Premium Properties

Give businesses a compelling reason to become your next tenant with a premium amenity.

Concierge and Errand Running Services for Tenants

  • Our stress-busting services create a destination that employees want to go to each day, helping your tenants retain talent, drive-up productivity and provide a reason to return to the office.

Reception and Lobby Hospitality

  • On-site concierge support creates a positive first impression of your building, contributing to its overall brand image.

Event Planning and Coordination

  • Support your property management staff by offloading community building events to us.

BEST has helped position us as the destination of choice and has greatly complimented our ongoing efforts to be a showcase facility.

Vice President and Regional Manager
Property Management Client

How We Deliver Winning Concierge Programs to Commercial Properties

Our customer success team creates, markets and manages your tailored concierge program. They're like your backstage VIP crew, ensuring an impactful launch and unwavering, top-notch support.

Customized Program

We create a customized concierge program that meets the unique needs of your property and tenants.

Dedicated Concierge Support

You receive highly trained dedicated concierge support with 24/7/365 multi-channel access.

Tenant Marketing

We drive service utilization with engaging events and digital marketing initiatives.

Monthly and Annual Reporting

You receive monthly and annual reports with actionable insights and program stats.

Our Concierge Platforms

Leveraging cutting-edge technology, our concierge platforms streamline requests, ensuring secure, swift and efficient service delivery.

  • Proprietary and PCI-compliant CyberButler® concierge software and point-of-sale system.
  • Request a service in seconds with our award-winning mobile app, BestURequest.
  • Customer portal with dedicated concierge details, newsletter, vendor discounts and more.
  • Additional multi-channel access: email, two-way text messaging, toll-free phone.

Get a FREE No-Hassle Consultation

Maximize your employees’ professional and personal effectiveness