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This is the Best Upon Request Staging Site

Concierge and Errand Running Services for Businesses and Healthcare

Offer our mobile, virtual or on-site concierge programs to help your team or patients feel supported and valued.

Transform your organization. Where to start?

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Why Work With BEST?

Why Work With BEST?

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Customer Satisfaction

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Customers Agree Their Stress Was Reduced

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Customers Agree They Felt Valued

A Sample of What You Get

A Sample of What You Get

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BEST Success Stories

BEST Success Stories

My goal is to help our employees win at work and win at home with Best Upon Request’s concierge service. BEST is a differentiator for attracting and retaining talent ... I give them my highest recommendation!

- Michael Poulos

President/CEO, Michigan First Credit Union

[Best Upon Request's] Patient Concierge Program brought us to the next level. We couldn't have gotten to the 90th percentile without them.

- Ashel Kruetzkamp

Director of Nursing, St. Elizabeth Edgewood

The job market in my area is extremely competitive. Best Upon Request gives me the advantage I need to hire and retain good people.

- Chris Best

Site Leader, Cummins Filtration

Benefits of Concierge Services

Benefits of Concierge Services

We Ease the Day ... You Seize the Day!®

Having Best Upon Request on site maximizes your employees’ professional and personal effectiveness by reducing life stressors; making for greater employee engagement, increased dedication and productivity.

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Employee
Engagement

Employee
Engagement

BEST helps integrate work and life to keep your employees engaged while at work and present while at home.

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Recruitment
and Retention

Recruitment
and Retention

BEST reduces anxiety and provides peace of mind in the workplace. We’re a reason employees come and a reason employees stay.

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Wellness in
the Workplace

Wellness in
the Workplace

BEST saves the day, every day, by being a safety net your workforce can count on – fulfilling everything from the planned to the unplanned.

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Improving the
Patient Experience

Improving the
Patient Experience

For healthcare organizations, BEST grants your patients peace of mind and the freedom to focus on what they need: healing.

Frequently Asked Questions

Frequently Asked Questions

What makes BEST unique?

Concierge services are the only thing we do - and we're really good at it. Some highlights: our commitment to service excellence (with lots of support from BEST corporate), our dedicated concierge team (no call centers!), we provide the highest levels of data security (PCI compliant), and our 99.7% customer service rating!

What industries does BEST serve?

We serve clients from many industries: corporate, healthcare, manufacturing, distribution, finance, insurance, information technology, and more.

How much does the service cost? Who pays for it?

The service fee depends on factors we learn from you as we customize a concierge program based on your goals. We see ourselves as consultants to ensure you realize the ROI from investing in our programs. We are a business-to-business solution, so the organization pays for our services as a true benefit to its employees or customer base.

What size organizations can BEST serve?

BEST serves small, medium and large organizations. We customize our programs to fit your needs.

Does BEST offer virtual services?

Yes! Even our popular errand running services can be coordinated virtually (e.g., schedule an auto shop vendor to pick up a car for service, or coordinate weekly grocery deliveries).

What geographic locations can BEST serve?

We currently serve clients across the United States.

Does BEST have an app or portal?

Yes! Once we sign an agreement and launch our program, your organization will have access to a dedicated webpage with all the information you need about your concierge team, services and how to make a request.

Does BEST help market the service to my employees or patients?

Absolutely! Our service fee includes robust marketing support, from program launch to customer recruitment, presentations and events, and special touches. Our clients appreciate how we align best practices to ensure eligible customers know about BEST - at launch and beyond.

We Have the BEST Clients!

We Have the BEST Clients!

Blog and News

Blog and News

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Learn How BEST's Concierge Services Can Improve Your Organization