How does BEST help employers succeed?

We save your employees and patients tons of time and effort! This boosts overall job productivity, enhances retention rates, and improves patient experience.

Why would I need concierge services for my team?

Your employees and patients are busy. They have enough tasks on their plate on any given day, so our job is to help them reduce stress and focus.

How much does this service cost?

Cost of the concierge program depends on how many employees or patients would be utilizing the service, how large of a facility you have, the types of errands provided, etc. Please shoot us a message here and we can get you a personalized quote.

What types of industries does BEST service?

Healthcare and manufacturing are the two largest verticals for us, but we also service all kinds of corporate environments in any industry. If you have employees or patients, then we’re a great service for you.

What kinds of geographic locations can BEST support?

We currently serve clients in all 48 lower states.

What are the most popular types of errands you provide?

The top 5 services are: Shopping, Auto Services, Information Research, Shipping, and Food Pickup / Delivery.

Is there a limit to how much we can use the service?

Nope! We price out all of our programs so that your team can utilize the concierge service as much as you’d like, based on the size of your team or number of patients.

Why didn’t we add this service years ago?

Haha, we get this question a lot! Many of our clients start with one location, and then they will add many more locations after experiencing all the beneﬁts.

Concierge and Errand Running Services for Businesses and Healthcare

Employers offer our concierge program as the ultimate employee benefit. Hospitals provide our concierge service to patients and guests to enhance the patient experience.

CONCIERGE SOLUTIONS

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Why Work With BEST?

Customer Satisfaction

Customers Agree Their Stress Was Reduced

Customers Agree They Felt Valued

A Sample of What You Get

BEST Success Stories

My goal is to help our employees win at work and win at home with Best Upon Request’s concierge service. BEST is a differentiator for attracting and retaining talent ... I give them my highest recommendation!

- Michael Poulos

President/CEO, Michigan First Credit Union

[Best Upon Request's] Patient Concierge Program brought us to the next level. We couldn't have gotten to the 90th percentile without them.

- Ashel Kruetzkamp

Director of Nursing, St. Elizabeth Edgewood

The job market in my area is extremely competitive. Best Upon Request gives me the advantage I need to hire and retain good people.

- Chris Best

Site Leader, Cummins Filtration

Benefits of Concierge Services

We Ease the Day ... You Seize the Day!^®

Having Best Upon Request on site as a work-life benefit maximizes your employees’ professional and personal effectiveness by reducing life stressors; making for greater employee engagement, increased dedication and productivity.

Employee
Engagement

BEST helps integrate work and life to keep your employees engaged while at work and present while at home.

Recruitment
and Retention

BEST reduces anxiety and provides peace of mind in the workplace. We’re a reason employees come and a reason employees stay.

Wellness in
the Workplace

BEST saves the day, every day, by being a safety net your workforce can count on – fulfilling everything from the planned to the unplanned.

Improving the
Patient Experience

For healthcare organizations, BEST grants your patients peace of mind and the freedom to focus on what they need: healing.

Frequently Asked Questions

What makes BEST unique?

Concierge services are the only thing we do - and we're really good at it. Some highlights: our commitment to service excellence (with lots of support from BEST corporate), our dedicated concierge team (no call centers!), we provide the highest levels of data security (PCI compliant), and our 99.7% customer service rating!

What industries does BEST serve?

We serve clients from many industries: corporate, healthcare, manufacturing, distribution, finance, insurance, information technology, and more.

How much does the service cost? Who pays for it?

The service fee depends on factors we learn from you as we customize a concierge program based on your goals. We see ourselves as consultants to ensure you realize the ROI from investing in our programs. We are a business-to-business solution, so the organization pays for our services as a true benefit to its employees or customer base.

What size organizations can BEST serve?

BEST serves small, medium and large organizations. We customize our programs to fit your needs.

Does BEST offer virtual services?

Yes! Even our popular errand running services can be coordinated virtually (e.g., schedule an auto shop vendor to pick up a car for service, or coordinate weekly grocery deliveries).

What geographic locations can BEST serve?

We currently serve clients across the United States.

Does BEST have an app or portal?

Yes! Once we sign an agreement and launch our program, your organization will have access to a dedicated webpage with all the information you need about your concierge team, services and how to make a request. You'll also be able to log in to our award-winning mobile app, "BestURequest" to make requests and see request status.

Does BEST help market the service to my employees or patients?

Absolutely! Our service fee includes robust marketing support, from program launch to customer recruitment, presentations and events, and special touches. Our clients appreciate how we align best practices to ensure eligible customers know about BEST - at launch and beyond.

We Have the BEST Clients!

Blog and News

Posted In: Employee Benefits

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BEST IN THE NEWS

Learn How BEST's Concierge Services Can Improve Your Organization

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