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Welcome to BEST's Blog

Ideas, insights and inspiration for innovative employers and patient experience professionals.

sign :: patient satisfaction

Three Cost-Effective Ways To Increase Hospital Patient Satisfaction

February 22, 2021

Increasing hospital patient satisfaction doesn’t have to be complicated, costly or time consuming.

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illustration busy woman holding a baby

Why Helping Your Employees at Home is a Real Boss Move

January 19, 2021

It’s time to start getting involved in your employees’ personal lives.

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woman at a desk reading

Four Employee Benefit Trends to Watch in 2021

December 11, 2020

2021’s employee benefit trends reveal a radically shifting landscape.

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Christmas shopping will look different this year.

Top Five Ways Holiday Shopping is Different This Year & How Your Concierge Can Help

November 11, 2020

COVID-19 is shaking up shopping this holiday season. We have the top five changes you should know about.

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Working Parents

This Is the Help Working Parents Really Need From Employers

October 31, 2020

Parents are burned out and time bankrupt. How employers respond could make or break their companies’ post-COVID success.

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Physician Burnout is Costly

The Two Most Expensive Consequences of Physician Burnout

September 29, 2020

How much is physician burnout costing your organization?

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