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Welcome to BEST's Blog

Ideas, insights and inspiration for innovative employers and patient experience professionals.

Christmas shopping will look different this year.

Top Five Ways Holiday Shopping is Different This Year & How Your Concierge Can Help

November 11, 2020

COVID-19 is shaking up shopping this holiday season. We have the top five changes you should know about.

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Working Parents

This Is the Help Working Parents Really Need From Employers

October 31, 2020

Parents are burned out and time bankrupt. How employers respond could make or break their companies’ post-COVID success.

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Physician Burnout is Costly

The Two Most Expensive Consequences of Physician Burnout

September 29, 2020

How much is physician burnout costing your organization?

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The Most Powerful Way to Attract and Retain Female Talent

August 31, 2020

Can the right benefit choices solve the problem that’s driving women out of your workplace?

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Workplace flexibility for manufacturing employees

How to Give Employees With Rigid Schedules the Flexibility They Crave

July 30, 2020

Remote work is the flexibility benefit everyone wants, but what about employers that can’t offer it?

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pregnant woman working at a computer

What is a Maternity Concierge?

May 21, 2020

There is a lot of misunderstanding in the marketplace about what kind of support working mothers need.

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