Patient Experience

The new report offers a glimmer of hope amidst the challenges faced by patients during and after the pandemic era.

Hospital leaders are focused on improving patient satisfaction, but it is a tough road to navigate in today’s healthcare landscape.

How one hospital is improving the labor and delivery experience during COVID-19.

To survive in a competitive industry healthcare organizations must adapt to new patient behavior.

Determining what the term “concierge” means in today’s consumer-centric healthcare market can get confusing.