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Patient Experience

Dive into the human side of healthcare.

Leapfrog’s Hospital Safety Grades Finds Significant Improvement in Patient Experience 

May 9, 2024

The new report offers a glimmer of hope amidst the challenges faced by patients during and after the pandemic era.

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Four ways to increase patient satisfaction at your hospital? Header image of satisfied patient sitting up in hospital bed smiling and ready to face a new day.

Four Surefire Ways to Improve Hospital Patient Satisfaction

May 12, 2022

Hospital leaders are focused on improving patient satisfaction, but it is a tough road to navigate in today’s healthcare landscape.

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In the Hospital Woman Gives Newborn Baby to a Mother to Hold, Supportive Father Lovingly Hugging Baby and Wife. Happy Family in the Modern Delivery Ward.

Hospital’s Maternity Unit Concierge Service Helps Moms During COVID-19

January 20, 2022

How one hospital is improving the labor and delivery experience during COVID-19.

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Four Ways COVID Has Changed Healthcare Consumerism

October 6, 2021

To survive in a competitive industry healthcare organizations must adapt to new patient behavior.

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A Quick Guide to Healthcare Concierge Services

September 14, 2021

Determining what the term “concierge” means in today’s consumer-centric healthcare market can get confusing.

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What are the Benefits of Patient Concierge Services?

September 9, 2021

Hospitals need a cost-effective patient satisfaction solution.

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