Best Upon Request Concierge Blog
Welcome to BEST's Blog
Insights into the modern workplace
Get the insights you need to create an exceptional workplace or a remarkable patient experience.
2018 was revolutionary for healthcare consumers because patient experience was adopted by the mainstream as a non-negotiable of adequate care.
Read More
Non-clinical services are an untapped source of influence that’s actively shaping your patients’ overall perception of care.
Read More
Thirty-five percent of employees view the holidays as one of the most stressful times of the year.
Read More
The emergency department is a hospital’s introduction to millions of healthcare consumer every year.
Read More
After recovering from the great recession the tables have turned on employers.
Read More
Since 2016 Natalie has been a patient concierge with BEST, providing services to patients, patient families and employees.
Read More
Organizations that deliver a “superior customer experience achieve net margins that are 50 percent higher than hospitals providing “average” customer service.
Read More
Most organizations with a concierge service consider developing an in-house program.
Read More
Meet Jennifer Ryan a member of BEST’s patient concierge team serving patients and patient families at Cincinnati Children’s Hospital.
Read More
Margaret, the mother of a pediatric patient, shares how patient concierge services helped her cope during her daughter’s hospitalization.
Read More- « Previous
- 1
- 2
- 3
- 4
Featured In:
