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Best Upon Request Concierge Blog

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Welcome to BEST's Blog

Insights for Business & Healthcare Professionals

Get the insights you need to create an exceptional workplace or a remarkable patient experience. 


What Hospital Leaders Need to Know About the Future of Healthcare Labor

Healthcare employees standing together outside a hospital. Nurses, doctors and physician assistants. Future healthcare labor trends healthcare leaders need to know.

COVID-19 is no longer the biggest crisis facing hospitals.

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Who Is in Charge: You or Your Smartphone?


It’s time to put down your smartphone and pick up your life.

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How Hospitals Are Getting Creative To Attract & Retain Nurses

Image of a registered nurse at a hospital wearing a surgical mask.

Higher pay isn’t quelling nurse turnover, and it’s not enticing new talent; here’s how smart healthcare systems are handling it.

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Oncologist Taps Wellness Benefit to Prevent Burnout

man wearing white coat w/St. Elizabeth Hospital logo

Dr. Doug Flora, a successful oncologist, husband and father, describes his life as “professionally successful, but time-bankrupt.”

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Should You Try TikTok’s Time Blocking Trend?


Millions have found success with time blocking, but is it the right time management technique for you?

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Stay Interviews: The Next Big Trend of The Great Resignation

Illustration of a large magnet pulling in employees. Conveys idea that stay interviews can improve employee retention and recruiting.

Find out how organizations are using stay interviews to turn the tide on turnover.

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Time Management Isn’t About Working More


Do you approach your calendar like it’s a game of Tetris? If so, you may be missing the point of time management.

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Hospital’s Maternity Unit Concierge Service Helps Moms During COVID-19

In the Hospital Woman Gives Newborn Baby to a Mother to Hold, Supportive Father Lovingly Hugging Baby and Wife. Happy Family in the Modern Delivery Ward.

How one hospital is improving the labor and delivery experience during COVID-19.

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Five Tips for Managing Remotely Without Burning Out


Managing remotely comes with many advantages, but there are also a few challenges to overcome.

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Faith, Freedom, Courage and a New Year


BEST’s CEO, Tillie Hidalgo Lima, reflects on the past year and hints at what is in store for 2022.

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