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Best Upon Request Concierge Blog

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Welcome to BEST's Blog

Insights into the modern workplace

Get the insights you need to create an exceptional workplace or a remarkable patient experience. 


Faith, Freedom, Courage and a New Year


BEST’s CEO, Tillie Hidalgo Lima, reflects on the past year and hints at what is in store for 2022.

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Five Workforce Trends Poised to Dominate 2022


Is your organization ready for the post-pandemic paradigm shift that is shaping 2022’s workforce trends?

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Four Ways COVID Has Changed Healthcare Consumerism


To survive in a competitive industry healthcare organizations must adapt to new patient behavior.

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A Quick Guide to Healthcare Concierge Services


Determining what the term “concierge” means in today’s consumer-centric healthcare market can get confusing.

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What are the Benefits of Patient Concierge Services?


Hospitals need a cost-effective patient satisfaction solution.

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Six Productivity Hacks Straight From the C-Suite

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How do top executives manage their time effectively while overseeing hundreds of locations and thousands of employees?

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How One Hospital is Helping Nurses Cope With COVID-19


Henry Ford Allegiance Health invested in a concierge benefit that is helping their nurses get through the pandemic’s peak.

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The War to Work From Home

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Companies are calling employees back to the office, but they’re discovering most workers don’t want to return.

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Will COVID-19 Burnout Scorch Your Organization’s Success?

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25% of employees plan to quit post-pandemic, and the majority cited burnout as the main reason.

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The Business Case for Reducing Nurse Burnout in Hospitals

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Reducing nurse burnout is a multi-million dollar opportunity for hospitals.

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