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Concierge Blog

Welcome to the BEST Blog. Your source for unrivaled concierge industry insights. We’ve taken 29 years of experience in transforming company cultures and brought it to one spot. From recruiting and retention strategies to employee engagement and workplace wellness; we’re here to advance your human capital strategies!

The Year of the Patient

2018 was revolutionary for healthcare consumers because patient experience was adopted by the mainstream as a non-negotiable of adequate care. As a result of this…


The ROI of Addressing Physician Burnout

As physician burnout reaches epidemic levels – research indicates 51 percent of providers are afflicted – hospital systems are recognizing the strong link between physician…