Concierge Blog
Welcome to the BEST Blog. Your source for unrivaled concierge industry insights. We’ve taken 29 years of experience in transforming company cultures and brought it to one spot. From recruiting and retention strategies to employee engagement and workplace wellness; we’re here to advance your human capital strategies!
This Critical Factor is Driving Your ED Patient Experience
November 27, 2018Improving your ED patient experience is the single most effective way to increase patient satisfaction scores throughout your entire hospital. When Charles Bukowski wrote, “What…
READ MORE
It’s a Candidate’s Market. Can You Compete?
October 16, 2018By the time the Great Recession was done it had taken 9 million jobs with it. Supply was short, and competition was fierce. It was…
READ MORE
The ROI of Addressing Physician Burnout
September 28, 2018As physician burnout reaches epidemic levels – research indicates 51 percent of providers are afflicted – hospital systems are recognizing the strong link between physician…
READ MORE
What is a Maternity Concierge?
August 23, 2018There is a lot of misunderstanding in the marketplace about what kind of support working mothers need. Most maternity benefits revolve around two factors: the…
READ MORE
Why Employer Branding and Reputation Management are Essential for Successful Recruiting
July 26, 2018In our world of total connectivity, there is immediate access to a never-ending amount of information that has created an entirely new level of transparency;…
READ MORE
Five Simple Ways to Show Your Employees They’re Valued
June 4, 2018If the war for talent had a battle cry it would be: “Attracting and retaining the right people is critical for organizations today.” Now that Millennials…
READ MORE
Celebrating the Patient Experience
May 7, 2018Jason Wolf, president of the Beryl Institute, an organization committed to advancing the patient experience, reminds us that “Healthcare is, at its core, about human…
READ MORE