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Welcome to BEST's Blog

Ideas, insights and inspiration for innovative employers and patient experience professionals.

What is a Concierge?

September 2, 2026

Discover how on-site and virtual concierge services improve work-life balance while supporting focus, productivity, and retention.

Shift sulking? What employers need to know about this workplace trend

October 5, 2026

When employees are drained before the workday even begins. 

Caregivers in the workplace: what employers need to know

September 1, 2026

Caregivers are a vital part of your workforce. Here’s how you can help them thrive.

How We Earned Great Place to Work Certification 8 Years in a Row

August 25, 2026

What eight years of being Great Place to Work certified has taught us.

Every August, Working Parents Start a Second Job

August 11, 2026

Back-to-school season doesn’t just affect families. It affects the workplace, too.

Benefits That Create Better Work-Life Balance

August 4, 2026

What benefits do employees value? It’s probably not what most employers think.

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