Welcome to BEST's Blog
Ideas, insights and inspiration for innovative employers and patient experience professionals.
COVID-19 is no longer the biggest crisis facing hospitals.
It’s time to put down your smartphone and pick up your life.
Higher pay isn’t quelling nurse turnover, and it’s not enticing new talent; here’s how smart healthcare systems are handling it.
Dr. Doug Flora, a successful oncologist, husband and father, describes his life as “professionally successful, but time-bankrupt.”
Millions have found success with time blocking, but is it the right time management technique for you?
Find out how organizations are using stay interviews to turn the tide on turnover.