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Welcome to BEST's Blog

Ideas, insights and inspiration for innovative employers and patient experience professionals.

Six Productivity Hacks Straight From the C-Suite

August 6, 2021

How do top executives manage their time effectively while overseeing hundreds of locations and thousands of employees?

How One Hospital is Helping Nurses Cope With COVID-19

July 7, 2021

Henry Ford Allegiance Health invested in a concierge benefit that is helping their nurses get through the pandemic’s peak.

The War to Work From Home

June 9, 2021

Companies are calling employees back to the office, but they’re discovering most workers don’t want to return.

Will COVID-19 Burnout Scorch Your Organization’s Success?

May 10, 2021

25% of employees plan to quit post-pandemic, and the majority cited burnout as the main reason.

The Business Case for Reducing Nurse Burnout in Hospitals

April 1, 2021

Reducing nurse burnout is a multi-million dollar opportunity for hospitals.

Five Perks That Increase Physician Wellness

March 4, 2021

If you want to improve your practice, help your physicians.

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