Welcome to BEST's Blog
Ideas, insights and inspiration for innovative employers and patient experience professionals.
Companies are calling employees back to the office, but they’re discovering most workers don’t want to return.
25% of employees plan to quit post-pandemic, and the majority cited burnout as the main reason.
Reducing nurse burnout is a multi-million dollar opportunity for hospitals.
If you want to improve your practice, help your physicians.
Increasing hospital patient satisfaction doesn’t have to be complicated, costly or time consuming.
Your employees aren’t distracted by work. They’re distracted by life. The organizations that recognize the difference are gaining a competitive advantage.