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Welcome to BEST's Blog

Ideas, insights and inspiration for innovative employers and patient experience professionals.

The Most Powerful Way to Attract and Retain Female Talent

August 31, 2020

Can the right benefit choices solve the problem that’s driving women out of your workplace?

How to Support Frontline Workers When Flexibility Isn’t an Option

July 30, 2020

Flexibility has become the gold standard of employee benefits. But millions of workers can’t access it.

What is a Maternity Concierge?

May 21, 2020

There is a lot of misunderstanding in the marketplace about what kind of support working mothers need.

What is a Patient Concierge Service?

April 7, 2020

A patient concierge service helps hospitals create customers for life.

How Best Upon Request is Responding to COVID-19

March 18, 2020

We’re reaching out to keep you abreast of how BEST is responding to COVID-19.

The Secret Ingredient to a High Performing Organization

February 9, 2020

Companies who give their employees job autonomy are 10 to 20 times more likely to outperform traditional organizations.

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