Welcome to BEST's Blog
Ideas, insights and inspiration for innovative employers and patient experience professionals.
Understanding how COVID-19 changed the employee benefits landscape will help organizations pick perks that attract and retain talent.
Hospital leaders are focused on improving patient satisfaction, but it is a tough road to navigate in today’s healthcare landscape.
COVID-19 is no longer the biggest crisis facing hospitals.
It’s time to put down your smartphone and pick up your life.
Higher pay isn’t quelling nurse turnover, and it’s not enticing new talent; here’s how smart healthcare systems are handling it.
Dr. Doug Flora, a successful oncologist, husband and father, describes his life as “professionally successful, but time-bankrupt.”