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Welcome to BEST's Blog

Ideas, insights and inspiration for innovative employers and patient experience professionals.

How Hospitals Are Getting Creative To Attract & Retain Nurses

March 16, 2022

Higher pay isn’t quelling nurse turnover, and it’s not enticing new talent; here’s how smart healthcare systems are handling it.

Oncologist Taps Wellness Benefit to Prevent Burnout

March 15, 2022

Dr. Doug Flora, a successful oncologist, husband and father, describes his life as “professionally successful, but time-bankrupt.”

Should You Try TikTok’s Time Blocking Trend?

March 9, 2022

Millions have found success with time blocking, but is it the right time management technique for you?

Stay Interviews: The Next Big Trend of The Great Resignation

February 17, 2022

Find out how organizations are using stay interviews to turn the tide on turnover.

Time Management Isn’t About Working More

February 8, 2022

Do you approach your calendar like it’s a game of Tetris? If so, you may be missing the point of time management.

Hospital’s Maternity Unit Concierge Service Helps Moms During COVID-19

January 20, 2022

How one hospital is improving the labor and delivery experience during COVID-19.

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