Welcome to BEST's Blog
Ideas, insights and inspiration for innovative employers and patient experience professionals.
Find out how organizations are using stay interviews to turn the tide on turnover.
Do you approach your calendar like it’s a game of Tetris? If so, you may be missing the point of time management.
How one hospital is improving the labor and delivery experience during COVID-19.
Managing remotely comes with many advantages, but there are also a few challenges to overcome.
BEST’s CEO, Tillie Hidalgo Lima, reflects on the past year and hints at what is in store for 2022.
Is your organization ready for the post-pandemic paradigm shift that is shaping 2022’s workforce trends?