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Patient Experience

Dive into the human side of healthcare.

Leapfrog’s Hospital Safety Grades Finds Significant Improvement in Patient Experience 

May 9, 2024

The new report offers a glimmer of hope amidst the challenges faced by patients during and after the pandemic era.

Four Surefire Ways to Improve Hospital Patient Satisfaction

May 12, 2022

Hospital leaders are focused on improving patient satisfaction, but it is a tough road to navigate in today’s healthcare landscape.

Hospital’s Maternity Unit Concierge Service Helps Moms During COVID-19

January 20, 2022

How one hospital is improving the labor and delivery experience during COVID-19.

Four Ways COVID Has Changed Healthcare Consumerism

October 6, 2021

To survive in a competitive industry healthcare organizations must adapt to new patient behavior.

A Quick Guide to Healthcare Concierge Services

September 14, 2021

Determining what the term “concierge” means in today’s consumer-centric healthcare market can get confusing.

What are the Benefits of Patient Concierge Services?

September 9, 2021

Hospitals need a cost-effective patient satisfaction solution.

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