On behalf of the Best Upon Request team, welcome to our website.  Our goal is to help you and your organization’s employees and customers feel more valued.  As as a former pharmacist, I understand how vital quality is and so it is a top priority for our business. Our program makes an impact on the well-being of the employees and patients we serve.

My role as president/CEO is to focus on strategy, culture and sales. All of these are equally important, though I place a special emphasis on the culture of Best Upon Request. We have a sense of family at our organization, one with service excellence, accountability and integrity as priorities.

Best Upon Request has a partnering philosophy when providing concierge services to clients. We are a resource for our clients and work strategically with them to reach their objectives, including improving their bottom line. We are more than just a vendor; we believe in true partnerships.

We appreciate the trust our clients and customers have given us. You can count on us to live out our core values of being trustworthy, resourceful and compassionate and to focus on results and create value. I hope you will call us to find out how we can be an innovative solution for your organization!

All My Best,

THL E-Signature



Tillie Hidalgo Lima