Best Upon Request Named Semi-Finalist for Goering Center’s Best in Family & Private Business Awards

Best Upon Request is proud to announce the recognition as a Semi-Finalist for the 20th Annual, 2019 Goering Center Family & Private Business Awards.

Cincinnati, Ohio – July 17, 2019

Best Upon Request (BEST) is a national Quality of Life firm offering concierge services as an innovative approach to holistic, patient-focused care, as well as a highly-utilized employer-funded employee benefit. BEST earned designation as a Great Place to Work-Certified™ Company in June 2019.

“I am so proud of our team,” says Tillie Hidalgo Lima, CEO at BEST. “Thank you and congratulations! After 30 years in business, people continue to be our mission. It is our highest aim, and the essence of our legacy, to create life-enriching experiences for our team members and customers. We have a lot to be proud of: 96% of our team members say BEST is a great place to work and our customer satisfaction rate is 99%.”

As a semi-finalist, BEST will be further evaluated by an independent panel of judges who will be considering the legacy, leadership and culture development that distinguishes BEST from other Greater Cincinnati regional businesses.

The 2019 Goering Center Family & Private Business Award winners will be announced at the awards gala this fall at the JACK Cincinnati Casino on September 10, 2019.  This annual recognition program, in its 20th year, honors Greater Cincinnati regional businesses that exemplify the best in family and private business practices.  Each year nearly 500 businesses are nominated for these awards and from those nominees, 75 semi-finalists are selected.

Three awards will be presented in each of two divisions: family business and private business. Additionally, the 2019 Goering Center Hall of Fame winner and the Baldwin Volunteer of the Year will both be celebrated. The Goering Center will also recognize its third annual Rising Leader – one of nine emerging leaders who are shaping the future of Cincinnati businesses.

Established in 1989, the Goering Center for Family & Private Business serves more than 400 members, making it the country’s largest university-based educational non-profit for family and private businesses. The Center’s mission is to nurture and educate family and private businesses to drive a vibrant economy. Affiliation with the University of Cincinnati and the University of Cincinnati’s Carl H. Lindner College of Business, provides access to a vast resource of business programing and expertise. Through this affiliation, Goering Center members receive real-world insights that enlighten, strengthen and prolong family and private business success.


About Best Upon Request

Best Upon Request (BEST) partners with organizations to provide concierge services to its employees as an employer-paid benefit and, in healthcare, to patient families to improve the patient experience. By taking care of employees’ to-do lists and alleviating distractions, BEST improves recruitment and retention, employee engagement and work-life integration. With more than 50 on-site offices in 11 states, BEST serves customers in 20 states. BEST’s newest innovation, as seen on TODAY, is the Maternity Concierge program at Fifth Third Bank, an employee benefit that supports pregnant women and working mothers of infants to help them succeed. BEST is a Minority Business Enterprise, Woman Business Enterprise and Corporate Plus® member of the National Minority Supplier Development Council.


Media Contact
Jessi Lima Bollin
Vice President, Marketing and Communications
Best Upon Request
513-605-7800 ext. 1120 /