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In the News

Best Upon Request Featured on The 3x3x3 Challenge From BenefitsAlly

July 24, 2023

Best Upon Request’s New App, BestURequest, Named Winner of the 2022 July Award Contest – Best Mobile App

September 6, 2022

Making One of Life’s Best Moments Even Better (Providence St. Jude Medical Center's Latest News)

June 29, 2022

One of Cincinnati’s largest women-owned businesses names new CEO (Cincinnati Business Courier)

January 31, 2022

BEST and Client St. Elizabeth Physicians Talk About "Frontline Worker Burnout," Part of USI Insurance Services Webinar Series (Video)

September 30, 2021

President/COO Bill Mills Co-presents RBMA Workshop Session, "Post-pandemic Strategies for Mitigating Burnout for Radiologists" (Video)

August 16, 2021

BEST Client Michigan First Credit Union Presents "Win at Home and Win at Work" Future Workplace Webinar (Video)

June 16, 2021

CEO Tillie Hidalgo Lima Panelist on Future Workplace Virtual Summit's "Re-recruiting Women in the Workforce Today" Panel (Video)

May 10, 2021

President/COO Bill Mills Published in AMGA Group Practice Journal Jan/Feb Issue, "Pressed for Time" (PDF)

February 1, 2021

St. Elizabeth Physicians Sr. VP & COO Mentions BEST's Physician Concierge Services on Becker's Healthcare Podcast

October 25, 2020

St. Jude Medical Center Offers BEST's Concierge Service to OB Patients (Video)

October 20, 2020

Cincinnati USA Regional Chamber Spotlights BEST in Their Member Newsletter

July 23, 2020

BEST Wins the Capacity to Excel CLIMB Award from the Minority Business Accelerator

December 11, 2019

St. Elizabeth Healthcare’s Family Birth Place Now Offers BEST's Concierge Services for New Moms and Their Guests

October 29, 2019

Former CAO of Fifth Third Bank Discusses Transformative Power of Inclusion. Highlights Maternity Concierge Program as a Benefit Solution

August 8, 2019

BEST's Maternity Concierges Featured in Podcast

July 15, 2019

Fifth Third Bank to Offer BEST's Virtual Concierge Service as Employee Benefit

June 17, 2019

BEST’s Maternity Concierge Program Featured in the Northern Kentucky Chamber of Commerce Business Journal

March 12, 2019

Winning the Talent War in 2019 - BAI Banking Strategies

January 16, 2019

Four Enticing Benefits to Support Working Parents in Your Company - Forbes

December 21, 2018

Maternity Concierge Named One of the Best New Perks for Working Mothers

November 27, 2018

Tillie Hidalgo Lima Helps Women Win at Home, Work

October 15, 2018

Fifth Third Bank Wins 2018 BAI Global Innovation Award for the Maternity Concierge

August 29, 2018

Tillie Hidalgo Lima 2018 Women of the Year Award Recipient

August 18, 2018

BEST's Maternity Concierge Program Recognized for Improving the Lives of Working Mothers

July 31, 2018

BEST CEO Tillie Hidalgo Lima Honored as a Finalist for EY Entrepreneur Of The Year 2018 East Central Program

June 29, 2018

How One Company Improved Its Female Retention Rate by 25% (Mentioned for Maternity Concierge Program)

June 19, 2018

The Results Are In: Moms Treated to a ‘Maternity Concierge’ Are 25 Percent More Likely to Keep Working

June 11, 2018

BEST Made Fast 55 List of Fastest-Growing Private Companies Headquartered in Greater Cincinnati

May 18, 2018

Give men time off to help increase gender pay equality (Mentioned for Maternity Concierge Program)

February 12, 2018

Teresa Tanner, CAO of Fifth Third Bank, a BEST Client, Discusses Employee Engagement Benefits With BAI Banking Strategies

February 5, 2018

Best Upon Request on The List of 11 Innovations That Made Women's Lives Better In 2017

December 19, 2017

Tillie Hidalgo Lima shares how to grab talent in a tight market

October 27, 2017

HR Works: Concierge Program Helps Working Mothers Stay on Career Path

October 18, 2017

BEST Wins Innovator of the Year Award for the Second Year

September 27, 2017

Supplier Diversity Summit Encourages Minority Business Owners, Celebrates Success (BEST Mentioned as a Diverse Supplier of Fifth Third Bank)

September 7, 2017

Best Upon Request's Maternity Concierge Program Featured in Cincy Chic Article

August 21, 2017

Fifth Third Bank's CAO Teresa Tanner discusses the Maternity Concierge program on WVXU Cincinnati

August 8, 2017

Best Upon Request’s Maternity Concierge Program Featured in Parents Magazine

July 31, 2017

CEB Talent Daily Shares How Fifth Third Bank's Maternity Concierge Helps Mothers Stay at Work

July 21, 2017

Fairygodboss, the Online Place For Working Women Highlights How BEST's Maternity Concierge Program Reduces Stress

July 20, 2017

BEST's Maternity Concierge Program Recognized by Employee Benefit News for Helping Working Moms

July 19, 2017

LearnVest explains why Maternity Concierge program is the new perk every mom wants

July 14, 2017

Best Upon Request’s Maternity Concierge Program featured in Fast Company article

July 13, 2017

BEST Listed on LEAD Cincinnati's Leading Family-Owned and Privately-held Companies of Greater Cincinnati List

July 12, 2017

Employee Benefit News names employee concierge services a savvy benefit solution

July 12, 2017

Fifth Third Bank Maternity Concierge, powered by Best Upon Request, in American Bankers Association® article

June 21, 2017

As Seen on TODAY Show: Maternity Concierge Offers Innovative New Perks for Parents

May 11, 2017

Best Upon Request participates in Cincinnati's Minority Business Accelerator roundtable discussion with House Small Business Committee Chairman, Steve Chabot

May 10, 2017

Concierge Service Helps Improve Employees’ Work-Life Balance at Michigan First Credit Union

May 7, 2017

Baxter CU's Lisa Baron discusses concierge services in Credit Union Magazine podcast

April 13, 2017

Tillie Hidalgo Lima featured in #WeAreNMSDC Video Campaign

April 10, 2017

Fifth Third Bank offers maternity concierge program

April 5, 2017

Best Upon Request's Maternity Concierge Program featured in Wall Street Journal article

April 4, 2017

Michigan First Credit Union Invested in BEST's Concierge Service For Their Employees

February 16, 2017

Tillie Hidalgo Lima featured in Kellogg AMEP Newsletter

January 31, 2017

WCPO Covers the Impact Best Upon Request's Maternity Concierge program is Having on Working Families.

January 31, 2017

Best Upon Request Names New Member to Board of Advisors

December 21, 2016

Henry Ford Allegiance Health offers concierge service to patients and employees

November 29, 2016

Best Upon Request Named Deloitte 100 Rising Star

November 26, 2016

Nurses Are Again in Demand (Mentioned as a benefit of our client WellStar Health System)

November 8, 2016

Concierge Company Honors President/CEO During National Hispanic Heritage Month

October 12, 2016

Tillie Hidalgo Lima receives the NFL Hispanic Heritage Leadership Award

September 25, 2016

Best Upon Request receives the Innovator of the Year Award from Minority Business Accelerator

September 22, 2016

Best Upon Request helps United Federal Credit Union employees with everyday demands

September 21, 2016

Best Upon Request highlighted in summer issue of Minority Business Entrepreneur Magazine

September 20, 2016

WellStar Health System expands Best Upon Request concierge service to six additional hospitals

September 13, 2016

Concierge Service Saves Staff Time and Money

August 28, 2016

Tillie Hidalgo Lima receives the Joseph A. Hall Award for Promoting Diversity

May 10, 2016

OCHLA, LEON name Tillie Hidalgo Lima a Distinguished Hispanic Ohioan

October 14, 2015

2015 Great Place to Work® Conference Recap

June 9, 2015

Best Upon Request empowers employees with Holacracy

September 25, 2014

Cincinnati's Minority Business Accelerator is model for economic inclusion

December 10, 2013

Best Upon Request, Fifth Third launch pilot program

May 29, 2013

Cincinnati Children’s Hospital Medical Center Announces Agreement with Best Upon Request to Provide Concierge Services to Patient Families and Employees

May 3, 2013

Mission Hospital concierge takes care of 'to-dos,' lets patients focus on healing

March 28, 2013

Cincinnati's Minority Business Accelerator welcomes first Hispanic firms

August 16, 2010

Work life balance spotlight on Tillie Hidalgo Lima president/CEO of Best Upon Request

November 3, 2009

BBB names Torch Awards winners

October 23, 2009

Hospitals now offering concierge service

July 31, 2009

Hospital concierge gives patients helping hand

April 29, 2009

Best Upon Request’s Hidalgo Lima to be honored by SBA

April 13, 2009

Press Releases 

              

                  
Best Upon Request Announces New Mobile App
                  
June 9, 2022 
              
  

            
  
              

                  
Best Upon Request Appoints New CEO, CFO and Executive Chair
                  
January 27, 2022 
              
  

            
  
              

                  
Best Upon Request Earns 2021 Great Place to Work Certification™
                  
June 15, 2021 
              
  

            
  
              

                  
"The Value of Concierge Services: A Discussion with St. Elizabeth Physicians" Client Interview (Video)
                  
May 11, 2021 
              
  

            
  
              

                  
Development Partners in Health Care & BEST to Deploy Solution for Physician Burnout
                  
February 18, 2021 
              
  

            
  
              

                  
Best Upon Request Earns Great Place to Work-Certified™ Designation For Second Year in a Row
                  
July 23, 2020 
              
  

            
  
              

                  
Best Upon Request Announces New Board of Advisors
                  
July 7, 2020 
              
  

            
  
              

                  
BEST Honored at the 20th Annual Goering Center Family and Private Business Awards
                  
September 12, 2019 
              
  

            
  
              

                  
Best Upon Request Earns Coveted Great Place to Work Certification
                  
July 29, 2019 
              
  

            
  
              

                  
Best Upon Request Named Semi-Finalist for Goering Center’s Best in Family & Private Business Awards
                  
July 17, 2019 
              
  

            
  
              

                  
PriMED Physicians Contracts With Best Upon Request to Provide Concierge Services to Providers
                  
May 1, 2019 
              
  

            
  
              

                  
Best Upon Request Promotes Bill Mills to President and Chief Operating Officer
                  
May 31, 2018 
              
  

            
  
              

                  
Best Upon Request Named a Semi-Finalist as the Best in Family and Private Business
                  
August 24, 2017 
              
  

            
  
              

                  
BEST named 2017 Goering Center Family & Private Business Awards semi-finalist
                  
July 13, 2017 
              
  

            
  
              

                  
Concierge Company Recognized: Best Place to Work and Innovator
                  
October 24, 2016 
              
  

            
  
              

                  
National Small Business Invests in Technology to Support Unique Concierge Business Model
                  
October 4, 2016 
              
  

            
  
              

                  
Best Upon Request Named Finalist for 2015 Goering Center Family & Private Business ALL STAR Awards
                  
August 27, 2015 
              
  

            
  
              

                  
Tillie Hidalgo Lima a panelist at the Hispanic Business Roundtable with U.S. Senator Rob Portman
                  
August 15, 2015 
              
  

            
  
              

                  
Tillie Hidalgo Lima named recipient of the John F. Barrett Entrepreneur Vision Award
                  
August 7, 2015 
              
  

            
  
              

                  
Best Upon Request Earns Corporate Plus® Designation from the National Minority Supplier Development Council
                  
April 9, 2015 
              
  

            
  
              

                  
American Modern Insurance Group Now Working with Best Upon Request to Provide Concierge Services to Employees
                  
April 2, 2014 
              
  

            
  
              

                  
Tillie Hidalgo Lima Wins Family & Privately Owned Business Leadership Award
                  
January 22, 2014 
              
  

            
  
              

                  
Concierge Services' Impact on HCAHPS Scores
                  
February 8, 2012 
              
  

            
  
              

                  
Best Upon Request ranks no. 450 on Hispanic Business magazine's 500 Largest U.S. Hispanic-Owned Companies directory
                  
July 18, 2011 
              
  

            
  
              

                  
Survey Results:  Nurses’ Interest in Concierge Service
                  
January 5, 2011 
              
  

            
  
              

                  
Concierge Services identified as patient engagement solution in the 2010 Patient Flow Challenges Assessment
                  
December 1, 2010 
              
  

            
  
              

                  
Best Upon Request President and CEO, Tillie Hidalgo Lima, to appear on Fox and Friends Morning Show on Tuesday, October 26th
                  
October 21, 2010 
              
  

            
  
              

                  
Best Upon Request Ranks No. 18 on the Cincinnati Business Courier's List of Largest Tri-State Women-Owned Businesses
                  
October 18, 2010 
              
  

            
  
              

                  
Best Upon Request ranks no. 2,901 on the 2010 Inc. 5000 with three-year sales growth of 74%
                  
August 25, 2010 
              
  

            
  
              

                  
Best Upon Request ranks no. 47 on the 2010 Hispanic Business magazine's list of 100 Fastest-Growing Companies
                  
August 6, 2010 
              
  

            
  
              

                  
Best Upon Request ranks no. 466 on Hispanic Business magazine's 500 Largest U.S. Hispanic-Owned Companies directory
                  
July 19, 2010 
              
  

            
  
              

                  
Best Upon Request recognized as a finalist for the Cincinnati USA Regional Chamber's Community Involvement Award
                  
May 25, 2010 
              
  

            
  
              

                  
Best Upon Request ranks no. 23 on the Cincinnati Business Courier's List of Largest Tri-State Minority-Owned Businesses
                  
April 23, 2010 
              
  

            
  
              

                  
WellStar Health System contracts with Best Upon Request to provide concierge services to employees and patients
                  
February 23, 2010 
              
  

            
  
              

                  
Best Upon Request ranks no. 51 on the 2009 Hispanic Business magazine's list of 100 Fastest-Growing Companies
                  
August 25, 2009 
              
  

            
  
              

                  
Best Upon Request ranks 482 on Hispanic Business magazine's 500 Largest U.S. Hispanic-Owned Companies directory
                  
June 25, 2009 
              
  

            
  
              

                  
Tillie Hidalgo Lima promotes YWCA luncheon as guest on 89.7 WNKU's BusinessWise
                  
April 20, 2009 
              
  

            
  
              

                  
Best Upon Request President/CEO recognized as the 2009 Women in Business Champion of the Year by the SBA Columbus District Office
                  
April 13, 2009 
              
  

            
  
              

                  
The American Hospital Association Awards Its Endorsement To Best Upon Request For Their Concierge Services
                  
March 2, 2009