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Healthcare Employee Concierge Services

Save your hospital staff time and money.

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On-site & Online

Our highly trained healthcare concierge network specializes in serving healthcare associates, from bedside nurses and allied health professionals to non-clinical support teams.

Frictionless Service

At the click of a button, time-strapped staff can request any service, and tap into our vast network of vendor discounts and retail memberships.

A Trusted Helping Hand

With Best Upon Request, your hospital receives a dedicated, on-site concierge team that your associates can trust.

Service Examples

Service Examples

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On-Campus Errand Running

Concierges work with local vendors to bring services on-site such as dry cleaning, vehicle servicing and lunch delivery.

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Off-Campus Errand Running

Errand services allow employees to offload tasks such as shopping, prescription pick-up, returns, post office runs and courier services.

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Convenience Services

Convenient offerings such as selling stamps, cards and other products on hand, and procuring tickets to local attractions.

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Information Research

Concierges save employees the time it takes to research and find a special gift, a new mechanic, or the best deal on new windows, for example.

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Travel and Event Planning

Leave it up to BEST to plan every detail of your next getaway or event. From making arrangements to exchanging currency, BEST has your employees covered.

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Home-Based Help

Your employees can ask BEST to wait at their homes for a service repair, installation or delivery, so they don’t have to leave work.

The Benefit Your Entire Staff Will Love

The Benefit Your Entire Staff Will Love

Reduce Staff Stress

99% of surveyed customers agree that BEST helped reduce their stress levels.


Boost Retention
& Loyalty

99% of surveyed customers agree the service makes them feel valued by their employer.


Improve Productivity

97% of surveyed customers agree BEST helped improve their focus on work-related tasks.

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Healthcare Employee Customer Testimonials

Healthcare Employee Customer Testimonials

"Best Upon Request is amazing and so helpful. I have a long commute to work at the hospital, so having the concierge pick up a few much-needed grocery items from in town is invaluable to me. One day, they even got a new battery for my car’s key fob when its battery died. I would not have been able to start my car without them that day. Wonderful service."

Registered Nurse

"Best Upon Request is the biggest blessing and the most wonderful gift an employer can offer its employees. I am able to focus completely on my patients and my tasks at hand without worrying about my laundry list of to-dos. Especially during this time with COVID and virtually teaching my kids and working full time, this service has saved me over and over again. Thank you so much!"

Clinical Quality Specialist

"During these extra stressful times, the concierge team is a huge gift! They are incredible at what they do and know exactly where to go to find what you need to help make life easier/better. I definitely feel like I can focus on being the best I can be at work and at home with the support from concierge in helping me do life things."

Outpatient Therapist

"My experiences with Best Upon Request concierge service is top tier! [The concierge] is awesome at everything you ask of her. From picking up balloons for a birthday to grocery shopping, it is so convenient to have everything there when you get to work. We need her; she’s the best thing to have happened to my job."

Specimen Processing Trainer

"This group of people is a big portion of the reason I stay employed here. This is a benefit like no other and the Best Upon Request team are exceptional!!!"

Clinical Quality Facilitator

"I am new to the Best Upon Request concierge service and I can't believe I haven't used it before. This is a service that makes me feel valued and taken care of in such a hectic time in health care. With short staffing, I have been picking up extra shifts almost every week which makes it very difficult to take care of daily tasks like grocery shopping. Thank you for your help and service. It makes a world of a difference for myself and many of my coworkers."

Registered Nurse

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Get Started with a Concierge Program