Best Upon Request is a leader in the concierge and hospitality industry and has been recognized by local and national organizations.

In 2009, we were the recipient of the Cincinnati Better Business Bureau Torch Award in recognition for our dedication to ethical business practices.

Three times, Best Upon Request has been named as a finalist in the Best Places to Work program, sponsored by the Cincinnati Business Courier.

Other Awards and Rankings

  • Finalist for the 2014 Goering Center’s Family and Private Business Awards
  • Ranked on Hispanic Business Magazine’s 500 Largest U.S. Hispanic-Owned Companies directory: 393rd in 2013, 414th in 2012, 450th in 2011, 466th in 2010 and 482nd in 2009
  • Ranked on’s Top 500 Hispanic American Owned Businesses in the U.S, Top 100 Diversity Owned Businesses in Ohio, Top 50 Women Owned Businesses in Ohio and Top 50 Diversity Owned Businesses in Ohio
  • Runner-up for the 2010 and 2007 Cincinnati USA Regional Chamber WE Celebrate Award for Woman-Owned Business of the Year
  • Finalist for the 2010 Cincinnati USA Regional Chamber’s Community Involvement Award
  • National winner of the 2006 Stevie Award for Women in Business for Best Overall Company of the Year – Service Businesses – up to 100 Employees
  • Winner of the 2005 Cincinnati USA Regional Chamber Small Business Excellence Award for Minority Business of the Year; first Hispanic-owned company to win

Tillie Hidalgo Lima, Best Upon Request President/CEO

Awards and Honors