BEST Wins Innovator of the Year Award for the Second Year

Cincinnati, Ohio – September 27, 2017

For the second year in a row, Best Upon Request (BEST) has won the Cincinnati USA Regional Chamber’s Minority Business Accelerator (MBA) Innovator of the Year Award.

Last year, BEST was awarded the honor as a company in the MBA with the most innovative business model. This year, BEST received recognition for its newest innovation: The Maternity Concierge.

Co-created with their premier client and MBA Goal Setter, Fifth Third Bank, the Maternity Concierge program is an employee benefit that supports pregnant women and working mothers of infants to help them succeed.

“The maternity concierge program is incredible,” said Tillie Hidalgo Lima, president and CEO of BEST. “It’s the first of its kind, in terms of a maternity-focused concierge service to be offered at a corporation, and Fifth Third is leading the way in this innovative employer-paid benefit. The leadership that was required to implement this service was bold, and the program ultimately helps women succeed at home and at work. Its purpose is to create a pipeline for women to grow their careers at Fifth Third Bank. We’re honored to be a part of that strategy.”

With the help of BEST, Fifth Third is exceeding their diversity spend goals and receiving an unprecedented amount of press which has placed them in the national spotlight.

Media such as The Wall Street Journal, Forbes, Fast Company and the TODAY Show have covered this innovation.

BEST has been a member of the MBA since 2010. The MBA’s mission is to accelerate the development of minority business enterprises and strengthen and expand the regional minority entrepreneurial community. It has a portfolio of 32 companies.


About Best Upon Request

In business since 1989, Best Upon Request is a certified Minority and Women Business Enterprise, and Corporate Plus® Member of the NMSDC, providing on-site concierge services to organizations nationwide. BEST helps employees save time and decrease stress, resulting in increased engagement and commitment to their employer. For healthcare clients, BEST also takes care of patients’ non-medical needs to improve the patient experience. With more than 50 on-site offices in 11 states, BEST serves customers in 20 states and Puerto Rico.

Best Upon Request Corporate, Inc.
Jessi Lima Bollin
(800) 781-7871 ext. 120