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Welcome to Best Upon Request at

The Christ Hospital Physicians

In this balancing act we call life, we can all use a helping hand. Hand over your to-do list to Best Upon Request (BEST), so you can spend your free time doing more of the things you love.


Michael Massey & Sally Heidelberg, concierges


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Email your request:


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Phone in your request: 513-814-6375. If we're out of the office please leave a message.



Hours of Operation
Monday - Friday
7 a.m. - 5 p.m.

Why We Are at The Christ Hospital Physicians

The Christ Hospital Physicians provides this service to you, free of charge because they care about the well-being of their providers. The Christ Hospital Physicians contracts with BEST to help make life easier for providers and promote a balance between work and personal life.

What Services We Provide

BEST handles many of the tasks that take time out of your day. For example, errand running, tickets and reservations, vacation arrangements, researching products and services, gift services, and much more! Check out our Examples of Services page for more.

What the Service Costs (Hint: It's Free!)

A true employee benefit, our service is FREE. The only thing you pay for is the cost of the goods and services you request. We accept cash and all major credit cards as payment to the vendor or to reimburse BEST. If you would like to keep your credit card on file with the concierge or update your information, please fill out our Credit Card Authorization Form. Our concierges do NOT accept tips. The best tip is a recommendation to a co-worker who has not yet used the service. We also appreciate it if you fill out a Feedback Form, telling us how we did!

Mobile App Under Construction

We are working hard to bring you a new mobile app, which allows you to not only make requests on the go but also to view receipts, schedule services, and more! It is currently being tested, and we expect to roll it out later this year. In the meantime, our old mobile app is no longer functional, so please reach out to the concierge via phone or email.

Make a Request

You must fill out our Best Upon Request Enrollment Form before making a request.

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