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Blog - Retention

Welcome to the BEST Blog. Your source for unrivaled concierge industry insights. We’ve taken 29 years of experience in transforming company cultures and brought it to one spot. From recruiting and retention strategies to employee engagement and workplace wellness; we’re here to advance your human capital strategies.

Why Culture is Key

    Tillie Hidalgo Lima, president/CEO of Best Upon Request (BEST), is passionate about maintaining a strong culture at work.  She believes it is the…


The Happiest Companies

The impact of disengaged employees is staggering: it costs the U.S. economy $350 billion a year in lost productivity.  That’s why so many organizations invest…


The Art of Employee Appreciation

Appreciation is powerful in the workplace. It is the single highest driver of employee engagement according to a worldwide study conducted by Towers Watson, and…