Blog - Patient Experience
Welcome to the BEST Blog. Your source for unrivaled concierge industry insights. We’ve taken 30 years of experience in transforming company cultures and brought it to one spot. From recruiting and retention strategies to employee engagement and workplace wellness; we’re here to advance your human capital strategies.
Four Surefire Ways to Improve Hospital Patient Satisfaction
May 12, 2022Hospital leaders are focused on improving patient satisfaction, but it is a tough road to navigate in today’s healthcare landscape. Between rising costs and labor…
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Hospital’s Maternity Unit Concierge Service Helps Moms During COVID-19
January 20, 2022How one hospital is improving the labor and delivery experience during COVID-19.
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Four Ways COVID Has Changed Healthcare Consumerism
October 6, 2021To survive in a competitive industry healthcare organizations must adapt to new patient behavior.
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A Quick Guide to Healthcare Concierge Services
September 14, 2021Determining what the term “concierge” means in today’s consumer-centric healthcare market can get confusing.
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What are the Benefits of Patient Concierge Services?
September 9, 2021Hospitals need a cost-effective patient satisfaction solution.
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