Blog - Patient Experience
Welcome to the BEST Blog. Your source for unrivaled concierge industry insights. We’ve taken 30 years of experience in transforming company cultures and brought it to one spot. From recruiting and retention strategies to employee engagement and workplace wellness; we’re here to advance your human capital strategies.
4 Ways COVID Changed Healthcare Consumerism
October 6, 2021To survive in a competitive industry healthcare organizations must adapt to new patient behavior.
READ MORE
A Quick Guide to Healthcare Concierge Services
September 14, 2021Determining what the term “concierge” means in today’s consumer-centric healthcare market can get confusing.
READ MORE
What are the Benefits of a Patient Concierge Program?
September 9, 2021A cost-effective patient experience solution.
READ MORE
3 Cost-Effective Ways To Increase Hospital Patient Satisfaction
February 22, 2021Increasing hospital patient satisfaction doesn’t have to be complicated, costly or time consuming.
READ MORE
What is a Patient Concierge Service?
April 7, 2020A patient concierge service gives hospitals the unique opportunity to leave a lasting impression.
READ MORE